Privacy Policy

Effective Date: February 23, 2023

Last Updated: June 25, 2025

Who We Are

Ageless Curations is retailer of curated fine art, antiques, legacy and artisan home goods and décor, as well as supplementary custom framing services upon request. We are based in Edmonton, Alberta, Canada.

Contact Information:

Business Name: Ageless Curations, a division of Big Deal Direct Wholesale Club Ltd.

Address: 1-9835 82 Ave. NW, Edmonton, AB, T6E 1Y7, Canada

Email: contact@agelesscurations.com Phone: 1.587.414.7557

Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and contact information (email, phone, mailing address)
• Billing and shipping addresses
• Payment information (processed securely through our payment processor)
• Order history and preferences
• Communications with our customer service team

Automatic Information

We may automatically collect:

• Website usage data (pages visited, time spent, browser type)
• IP address and general location information
• Device information
• Cookies and similar tracking technologies

How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Communicate about your purchases and account
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• comply with legal obligations
• Detect and prevent fraud

Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, shipping companies, and other vendors who help us operate our business
• When required by law or to protect our rights
• In connection with a merger, sale, or transfer of our business
• International Transfers: As we serve customers globally, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Your Rights

Depending on your location, you may have rights including:

• A copy of your personal information
• An update or correction to your information
• The deletion of your information
• To receive your information in a portable format
• Withdrawal of consent for marketing communications
• Objection to certain processing activities

To exercise these rights, contact us at contact@agelesscurations.com

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

Marketing Communications

With your consent, we may send you promotional emails about new products and special offers. You can unsubscribe at any time using the link in our emails or by contacting us.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on our website and updating the "Last Updated" date.

Contact Us

If you have questions about this privacy policy or our privacy practices, please contact us:

Email: contact@agelesscurations.com

Phone:1.587.414.7557

Mail: 1-9835 82 Ave. NW, Edmonton, AB, T6E 1Y7, Canada

Regional Specific Information

For Canadian Residents (PIPEDA)

This policy com plies with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to file a complaint with the Privacy Commissioner of Canada if you believe we have not properly handled your personal information.

For European Union Residents (GDPR)

Under the General Data Protection Regulation, you have additional rights including the right to lodge a complaint with your local supervisory authority.

For California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA),California residents have specific rights regarding their personal information:

Your California Rights:

• Right to Know: Request details about what personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information for targeted advertising
• Right to Limit: Limit the use of sensitive personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

Categories of Personal Information We Collect:

• Identifiers (name, email, address, phone)
• Commercial information (purchase history, product preferences)
• Financial information (payment details processed by third parties)
• Internet activity (website usage, browsing behavior)
• Geolocation data (general location for shipping)

How We Use California Residents' Information:

• Processing sales and shipments
• Customer service and order support
• Marketing communications (with consent)
• Website analytics and improvement
• Fraud prevention and security
• Third Party Sharing: We may share information with shipping companies, payment processors, and analytics providers to fulfill orders and improve our services. We do not "sell" personal information as traditionally understood, but some data sharing for website analytics may qualify as "sharing" under California law.

To Exercise Your Rights:

Email us at contact@agelesscurations.com or call 1.587.414.7557. We will verify your identity and respond within 45 days. You may designate a legally authorized agent to make requests on your behalf.